Privacy Policy

Last updated: 21 September 2025

This Privacy Policy describes how CongoConnect360.com (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information to provide and improve our services to you. The types of information we may collect include:

Information you provide to us directly: This includes your name, email address, phone number, and any other details you provide when you fill out a contact form, subscribe to our newsletter, or communicate with us.

Information collected automatically: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and a record of the pages you visit. We may also collect data on how you interact with the site, such as the links you click and the time you spend on each page.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and store certain information. Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services: This includes responding to your inquiries and providing the information you request.
• To send you communications: We may use your email address to send you our newsletter, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time.
• To improve and personalize your experience: We use data to understand how our visitors use the site and to enhance the user experience, making our content and services more relevant.
• For analytics and reporting: We use analytics tools to track website traffic, measure the success of our content, and identify areas for improvement.

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

With service providers: We may share your information with third-party vendors and service providers who help us operate our website and business (e.g., website hosting, email marketing services, analytics providers). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

For legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The Right to Access: You have the right to request a copy of the personal information we hold about you.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• The Right to Object: You have the right to object to our processing of your personal information, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@congoconnect360.com. We will respond to your request within a reasonable timeframe.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@congoconnect360.com

By mail: 1013, Avenue Mutombo Katshi, Cavali Center, Kinshasa/Gombe, DRC